How can we help?

No. You can search services and browse professionals without an account. You'll confirm your email when you send a request.

Fixed is the full price. From is a starting price that may increase with your vehicle or options. Range gives a minimum and maximum. Quote means the professional prices the job for your vehicle before anything is booked.

Book now reserves directly when the provider has availability. Request booking asks the provider to confirm. Get a quote asks for a price first.

Yes, for services marked Mobile. Choose "They come to me" and add your suburb. Your exact address is only shared once a booking is confirmed.

Only verified, active businesses appear in public listings. A Verified badge shows on their profile.

When payment is taken through MYLES, it's processed securely by Stripe. MYLES doesn't store your full card details.

Cancellation rules are shown before you confirm a booking and apply to that booking.

Contact the professional through your booking first. If it isn't resolved, contact MYLES support and we'll review the booking.

No. With MYLES Lite you receive requests by email and reply with a quote through a secure web form.

Yes. Your business keeps the same identity on MYLES, so quotes and jobs stay attached when you activate the full dashboard.

Use the form on the Join MYLES page and we'll be in touch.

Yes, for services offered by mobile professionals. Choose mobile when you request the work and add the depot location.

Business accounts are kept separate from personal accounts, with access for the people you invite.

No. You can request and compare quotes on the website; the MYLES app adds vehicle history and reminders on the go.

Yes. Many detailers are fully mobile — choose “Mobile” and enter where your car will be.

A clean covers the essentials. A full detail goes deeper inside and out — decontamination, polishing, upholstery and protection.

It depends on the product, preparation and maintenance. Your provider explains what to expect for the product they use.

The legal minimum tread depth in New Zealand is 1.5 mm across the main tread. Many drivers replace earlier for better grip in the wet.

Not always. It depends on the size and position of the damage. The provider checks whether a safe repair is possible.

In most cases, yes. Add photos to your request so providers can quote accurately.

Get it assessed as soon as possible. A specialist will tell you whether it can be repaired or should be replaced.

Often, if it's small and not in the driver's direct line of sight. The provider confirms after seeing it.

Many glass specialists are mobile. Choose “Mobile” and add your location.

Yes — add clear photos to your request. Some providers may still want to see the vehicle before confirming the price.

A technique that reshapes minor dents without repainting, when the paint is undamaged.

Slow cranking, dim lights or warning lights are common signs. A battery test confirms it.

Yes. Jump starts and many battery replacements are done where your vehicle is.

Follow your manufacturer's schedule in the owner's manual or logbook — usually based on kilometres and time.

Yes. Providers send a quote for you to accept before any repair work begins.

It gives you an independent view of a vehicle's condition before you commit.

Many tears, cracks and worn areas can be repaired and recoloured. Photos help providers quote.

Yes — it can usually be re-glued or re-covered.

Yes. Save your vehicles once and reuse them for every request — on the website or in the MYLES app.

Refunds follow the cancellation rules shown before you confirmed the booking. A complaint opens a review by MYLES support.